LoveyPet Privacy Policy

Effective Date: January 9, 2026

1. Introduction

LoveyPet Community, Inc. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website at https://loveypet.com (the “Site”) or use our community forum and related services (collectively, the “Services”).

IMPORTANT NOTE: The Services operate primarily as a public community forum. Any information you voluntarily share publicly on the Services (including posts, photos, profile details) may be viewed, collected, and used by other users and the broader internet public. You are solely responsible for any information you choose to share publicly.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read, understood, and agree to the practices described herein. If you do not agree with this policy, you must not use our Services.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Username, email address, password provided during registration.

  • Profile Information: Any information you choose to add to your profile, such as avatar, location, bio, pet information.

  • User Content: All content you post on the forum, including posts, comments, messages, photos, and videos.

  • Communications: Information you provide when you contact us (e.g., for support).

2.2 Information Collected Automatically

When you use our Services, we and our third-party partners (e.g., analytics providers) may automatically collect:

  • Log Data: Your IP address, browser type, operating system, access times, referring pages, clickstream data.

  • Cookies and Similar Technologies: Cookies, pixel tags, and local storage used to remember preferences, understand user activity, and deliver and analyze the Services.

  • Device Information: Device identifiers, hardware model, operating system version.

  • Usage Data: Pages, features, content, and links you view or interact with.

2.3 Information From Third Parties

We may receive limited information from social media platforms (if you choose to link an account) or public sources. We generally do not purchase or obtain personal information from data brokers.

3. How We Use Your Information

We use your information only for the following explicit purposes:

  • To provide, maintain, and improve the Services.

  • To create and manage your account.

  • To send you service-related communications (e.g., policy updates, security alerts).

  • To send you marketing communications via email where you have opted in (you may unsubscribe at any time).

  • To respond to your comments and questions.

  • To monitor and analyze trends and activity regarding the Services.

  • To prevent, detect, and investigate fraud, abuse, illegal activity, or violations of our Terms of Service.

  • To protect our or others’ rights, property, or safety as required or permitted by law.

4. How We Share Your Information

We do not sell your personal information for third-party marketing purposes. We share your information only in the following circumstances:

  • Publicly Visible: Your profile information and all User Content you post publicly (posts, comments, photos) are, by default, visible to other users and visitors to the Site.

  • Service Providers: With trusted third parties who assist us in operating the Services (e.g., hosting, analytics, customer support, email delivery) under strict confidentiality obligations.

  • Legal Requirements: To comply with laws, regulations, subpoenas, court orders, or valid requests by government authorities.

  • Protection of Rights: Where we believe it is necessary to investigate, prevent, or act regarding potential or actual illegal activities, fraud, threats to personal safety, violations of our Terms, or as evidence in litigation or a government investigation.

  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. We will notify you via email and/or a prominent notice on our Site of any such event.

  • With Your Consent: For any other purpose disclosed to you with your explicit consent.

5. Your Choices and Rights

Depending on your jurisdiction, you may have the following rights. Note that we may require additional information from you to verify your identity.

  • Access & Correction: You can access and update most of your profile information through your account settings.

  • Deletion: You can delete your User Content or deactivate your account. Please note that removing information from our servers may take time, and residual copies may remain in backup or archival systems for up to 90 days. Furthermore, information you have shared with others (e.g., in a forum post) may have been copied or stored by other users.

  • Cookie Preferences: Most web browsers allow you to control cookies. See your browser’s help files for details. Disabling cookies may affect certain features of the Services.

  • Marketing Emails: You may opt-out of receiving our marketing emails by using the “unsubscribe” link within the emails or via your account settings. You will continue to receive non-promotional, service-related communications.

  • “Do Not Track”: We currently do not respond to “Do Not Track” browser signals.

  • Submitting Requests: To exercise your privacy rights, please contact us using the details in Section 11. We will respond within the timeframe required by applicable law.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security. The security of your account also depends on keeping your password confidential. Do not share your password with anyone.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymize your information.

8. International Data Transfers

Our servers may be located in countries outside your country of residence, including the Hong Kong Special Administrative Region. You consent to the transfer of your personal information to jurisdictions outside your own for processing and storage, where privacy laws may differ from those in your jurisdiction.

9. Children’s Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we learn that we have collected information from a child under 16 without verification of parental consent, we will take steps to delete that information.

10. Disclaimer and Limitation of Liability

You understand and agree that:

  • You share any information voluntarily and publicly on the Services at your own risk. We have no control over how other users handle information you share in a public forum.

  • We shall not be liable for any unauthorized access to, disclosure of, or loss of your information resulting from the use of the Services by you or others, unless such event is directly and solely attributable to our failure to implement reasonable security measures consistent with industry standards.

  • Our total liability for any claim arising from or related to a breach of this policy or privacy shall be limited to Ten U.S. Dollars (USD $10.00) or the amount you have paid us in the past 12 months, whichever is greater. If you have not paid anything, our liability is limited to $0.

11. Dispute Resolution

Any dispute arising from or relating to this Privacy Policy shall be finally resolved in accordance with the dispute resolution provisions (including mandatory arbitration and class action waiver) set forth in our Terms of Service. Please refer to Section 8 (or corresponding section) of the Terms of Service.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a notice on the Site or sending you an email (if we have your address) prior to the change becoming effective. Your continued use of the Services after the updated policy is effective constitutes your acceptance of the changes.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us at:

LoveyPet Community, Inc.
Privacy Officer
Email: [email protected]

We will endeavor to address your concern within a reasonable timeframe.

Last Updated: January 9, 2026